- Welcome to the Knowledge Base
- Supported browsers
- Landing Pages
- HTML Editor
- Welcome Messages & Bulletins
- Exporting Data
- Multi Language
- Notifications & Reminders
- Forecasts & Quotas
- Introduction to Importing
- Preparing your Import Data
- Workbooks Import Wizard
- Managing your Imports
- Mailing Lists
- Marketing Campaigns
- Upload Library
Workbooks Web Insights
- Tracking Code
- Setting up the Plugin
- Viewing Web Insights Data on your Form Layouts
- Domain Names and Online Activities
- Reporting incorrect Leads created through Web Insights
- Reporting on Web Insights data
- Using UTM Values
- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
- Using HubSpot with Workbooks
- GatorMail Integration
- People & Organisations
- Introduction to Reporting
- Displaying Reports
- Creating Reports
- Reporting Explained
- Emailing Scheduled Reports
- Sharing Reports
- Using Calculated Columns
- Displaying reports within Record Views
- Audit Reporting
- Compliance Record
- Data Enrichment
- Introduction to Transaction Documents
- Credit Notes
- Customer Orders
- Supplier Orders
- Contract Management
- Adobe Sign Integration
- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
Setting up Zaps
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- Jira Issue to new Case
- New Workbooks Case to JIRA Ticket
- Wufoo Form Entry to Sales Lead
- Eventbrite Attendee to Sales Lead and Task
- Facebook Ad Leads to Sales Leads
- Posted Credit Note to Task
- Survey Monkey responses to Tasks
- Multistep Zaps
- Outlook Connector
- Exchange Server Sync
- Workbooks Mobile Client
- Introduction to System Administration
Users & Security
- User Groups
- Account Settings
- Licences & Modules
Email & Integration
- Email Settings
- API Keys
- Web to Case and Web to Lead
- Preference Centre
- MailChimp, Constant Contact & dotMailer
- Postcode Lookup
- SharePoint Integration
- Bank Account Validation
- Creating & Modifying Picklists
- Creating Custom Fields
- Report-based Custom Fields
- Record Templates
- Form Layouts
- Customising relationships between parties
- Opportunity Stages
- PDF Configuration
- Releases & Roadmap
- Workbooks Glossary
- Contact Support
Modifying Document Templates
Clicking Start > Configuration > PDF Templates > PDF Templates will open the PDF Templates Landing Page.
The grid on the right lists all the document templates on your database. Only those templates which have been enabled (as shown by the tick in the Enabled column) will be available in the list users choose from when generating a PDF.
The appearance of your PDF Output Documents is determined using a combination of the template, its Settings, Colours and Images. To edit an individual template, hover over its Name until it becomes underlined and click on it.
We recommend that you read through the information provided here before changing the appearance of your templates. You can go straight to specific areas by clicking on the links provided:
|Name||The document name|
|Document Type||The type of Transaction with which the document can be used.|
|Own Organisation||If you have more than one Own Organisation you can use the dropdown picklist to specify which one this document applies to.|
|Enabled||Tick this checkbox to make this document appear in the list of templates available for users to choose from when generating a PDF.|
Settings allow you to control which pieces of data are used on your template. If you don't specify settings for individual templates then the settings from Default Settings will be used instead.
Workbooks is supplied with a pre-defined list of settings which you can apply to your template(s).
Some settings allow you to pull through data that appears on your Workbooks record, thus enabling each PDF to contain different information. In order for this data to appear, the field on your transaction document must be populated AND the Setting has to have been added to your template document. For example,if you want to show the FAO field on a Customer Order, you need to make sure that the field on the Order record has been populated AND that you have added a Template-Specific Setting for FAO to your Order.
Some settings allow you to add information to your template that doesn't appear on your Workbooks record. This means that whatever you add will be the same on every PDF. For example, you can add information about your Bank, such as the Account Name, Number, Address and so on, which doesn't appear on the underlying Workbooks record. The values you enter can be single or multi-line text.
With the PDF Templates Landing Page open click on the name of the Template you want to amend and open the Settings tab. (Any existing Template-Specific Settings - including any Custom Settings - will be listed here.)
Click Add Template-Specific Setting and use the dropdown picklist to choose the Setting that you want to add. The first screenshot below shows a Setting that pulls through the value from a field on your Workbooks record and the second one shows one where you can enter a non-variable value directly onto your PDF. (Click to enlarge.) In both instances, notice that you can change the Label field (which is the placeholder that is shown on the PDF).
Notice that the (read-only) Description field provides information to explain what will be displayed by the Setting. You must tick the checkbox next to Show in Document in order for the Setting to take effect. In addition, you can specify which Own Organisation (if you have more than one) for which the Setting applies. Some settings will allow you to tick a "multi-line" checkbox allowing you to store more than the standard text limit of 255 characters. See here for an example on how to add extended terms and conditions to your documents.
You can control the colour of different sections of your template within the Colours tab. More information on how to do this can be found by clicking here.
You can upload an image to include in your document(s) - typically this is your company logo. By default, the image will appear in the top right-hand corner of your document. If you want it to be displayed elsewhere or want to include more than one image you need to edit the unified.xsl document. More information about adding an image to your output document can be found here.