Knowledgebase articles
- Welcome to the Knowledge Base
 - Introduction
 - Getting Started
 - Preferences
 - Activities
 - Cases
- Introduction to Cases
 - Displaying & Adding Cases
 - Managing Cases
 - Using the Case Portal
 
 - Email
 - Importing Data
 - Leads
 - Marketing
- Introduction to Marketing
 - Event Management
 - Compliance Records
 - Spotler Integration
- What is Spotler?
 - Navigating your Spotler homepage
 - Introduction to GatorMail
 - GatorMail Configuration
 - Sending Emails in GatorMail
 - Advanced Features
 
- Setting up the Plugin
 - Viewing Web Insights Data on your Form Layouts
 - Domain Names and Online Activities
 - Reporting incorrect Leads created through Web Insights
 - Reporting on Web Insights data
 - Using UTM Values
 - Why aren’t Online Activities being created in the database?
 - Why is GatorLeads recording online activities in a foreign language?
 
- GatorSurvey
 - GatorPopup
 
 
 - Integrations
- SFTP/FTP Processes
 - Mapping
 - Docusign Integration
- DocuSign Functionality
 
 - Adobe Sign Integration
 
- Zapier
- Introduction to Zapier
 - Available Triggers and Actions
 - Linking your Workbooks Account to Zapier
 - Posted Invoices to Xero Invoices
 - Xero payments to Workbooks Tasks
 - New Case to Google Drive folder
 - New Case to Basecamp Project
 - New Workbooks Case to JIRA Ticket
 - Jira Issue to new Case
 - 123FormBuilder Form Entry to Case
 - Eventbrite Attendee to Sales Lead and Task
 - Facebook Ad Leads to Sales Leads
 - Wufoo Form Entry to Sales Lead
 - Posted Credit Note to Task
 - Survey Monkey responses to Tasks
 
- Multistep Zaps
 
 - Email Integrations
 - Microsoft Office
 
 - Auditing
 - Comments
 - People & Organisations
- Introduction to People & Organisations
 - Using Postcode Lookup
 - Data Enrichment
 
 - Reporting
 - Transaction Documents
- Displaying & Adding Transaction Documents
 - Copying Transaction Documents
 - Transaction Documents Fields Help
 - Transaction Documents Line Items Help
 - Printing & Sending Transaction Documents
 - Managing Transaction Document Currencies
 - Managing Transaction Document Statuses
 - Setting a Blank Default Currency on Transaction Documents
 
- Credit Notes
 - Customer Orders
 - Invoices
 - Quotations
 - Supplier Orders
 - Sagelink
 
 - Configuration
 - Workbooks Support: Your Go-To Guide
 - Releases & Roadmap
 
Event Management – Sponsors (Coming soon)
                            Last updated : 23rd October 2017
                                                    
                                                    Event Management is coming soon! If you are interested in this then please let us know by contacting support@workbooks.com.
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