- Welcome to the Knowledge Base
- Introduction
- Training
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- Preferences
- Activities
- Cases
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- Importing Data
- Leads
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Marketing
- Introduction to Marketing
- Marketing Campaigns
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- Using HubSpot with Workbooks
- Event Management
- Compliance Records
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Spotler Integration
- What is Spotler?
- Navigating your Spotler homepage
- GatorMail
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GatorLeads / Web Insights
- Tracking Code
- Setting up the Plugin
- Viewing Web Insights Data on your Form Layouts
- Domain Names and Online Activities
- Reporting incorrect Leads created through Web Insights
- Reporting on Web Insights data
- Using UTM Values
- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
- GatorSurvey
- GatorWorkflow
- GatorPopup
- Opportunities
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Integrations
- Mapping
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- Creditsafe Integration
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Zapier
- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
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Setting up Zaps
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- New Workbooks Case to JIRA Ticket
- Jira Issue to new Case
- 123FormBuilder Form Entry to Case
- Eventbrite Attendee to Sales Lead and Task
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- Wufoo Form Entry to Sales Lead
- Posted Credit Note to Task
- QuickBooks Online
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- Multistep Zaps
- Email Integrations
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Event & Webinar Integration Tools
- GoToWebinar
- ON24
- Microsoft Office
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Outreach
- Installation
- Outreach Authentication
- Sync People to Outreach Prospects
- Sync Organisations to Outreach Accounts
- Sync Workbooks Opportunities to Outreach
- Sync Tasks/Activities from Workbooks to Outreach
- Sync Outreach Sequences to Workbooks
- Sync Outreach Sequence States to Workbooks
- Sync Outreach Sequence Step Numbers to Workbooks
- Sync Prospects/Accounts/Opportunities from Outreach to Workbooks
- Sync Outreach Tasks/Calls/Meetings to Workbooks
- Scribe/Workbooks Connector
- RingCentral
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Reporting
- Introduction to Reporting
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Configuration
- Introduction to System Administration
- Users & Security
- Database
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- Automation
- PDF Configuration
- Contact Support
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Releases & Roadmap
- Roadmap
- October 2021 Release
- June 2021 Release
- March 2021 Release
- December 2020 Release
- September 2020 Release
- April 2020 Release
- January 2020 Release
- September 2019 Release
- February 2019 - Event Management Release
- January 2019 Release
- October 2018 Release
- May 2018 Release
- February 2018 Release
- January 2018 Release
- November 2017 Release
- September 2017 Release
- June 2017 Release
- March 2017 Release
- December 2016 Release
- August 2016 Release
- January 2016 Release
- Workbooks Glossary
Reporting on Web Insights data
It is possible to report on Web Insights data in the same way as any other data within Workbooks. Below are some useful reports to get you started with making the most of your Web Insights data.
Hot new Sales Leads on your website
This forum post explains how to build a report that displays leads that have visited your website in the last month. It also applies/uses 5 star rating and CSS styling based on the Insights Total score, which helps you prioritise the order in which you follow-up on the leads.
People on your website with open Opportunities
This forum post explains how to build a report which shows Online Activity of People already in your sales pipeline. The report will also show you People who do not currently have an Opportunity, but have been on your website recently.
People on your website with closed Opportunities
This forum post explains how to build a report which shows Online Activity of People already in your sales pipeline. The report will also show you People who do not currently have an Opportunity, but have been on your website recently.