Upload Library

Upload Library


The current size limit for assets in the Upload Library is set to 50 Megabytes per file, which should easily be big enough to accommodate most file types.

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upload_libraryThe Workbooks Service can be used to store your marketing artefacts. These artefacts can include documents, images and media files, in fact files of any type, subject to size limitations.

Files stored in your Upload Library are:

  • Available to be used as a resource within templates and emails (even emails created outside the Workbooks service);
  • Stored on the Internet, so can be referenced from your website or within emails.

Referencing files as opposed to embedding them directly into emails will not only help your email by-pass overzealous spam filters but will also reduce the amount of data contained in an email and guarantee all recipients in a bulk mailing receive the same centrally maintained document.

In addition, by editing resources in the library you can control the image/logo that appears on:

  • your Workbooks Desktop;
  • your printed outputs;
  • your templates;
  • the mail shot subscription management page.

NOTE:  Bitmap files (.bmp) can be uploaded to the library although currently will not result in a thumbnail being created.  Where possible we recommend using .png or .jpg files instead of .bmp as these tend to take up less space and do display thumbnails properly.

Uploading Library Links in all Browsers

If you are trying to load a resource in a browser and can't;

Or if a template is not rendering you resource;

Then the most likely reason is that the resource is trying to be loaded by use of an insecure URL filepath. To be able to render or load the resource it will be neccesarry to change this to a secure URL. By making your way the Upload Library and accessing the resource record, much like this one;


You will see that Workbook provides you with both of these. By replacing the use of the public URL within workbooks to the secure URL the issue will be resolved. In the case of a RTE field this will include pressing the HTML button, finding the use of the public URL and replacing it with the secure.

When depressing the HTML button your resource will load as expected.