- Introduction to System Administration
Introduction
Training
Desktop Environment
Activities
Cases
Email
Forecasts & Quotas
Importing Data
Leads
Marketing
Opportunities
People & Organisations
Reporting
Transaction Documents
Workbooks Glossary
Workbooks Mobile Client
Outlook Connector
Preferences
Auditing
Configuration
Releases & Roadmap
Administrator Service
Support
Tip:
Make sure you're not the only System Administrator, just in case you're not available.
Forum Posts
- Creating a Nominal Code Custom Field on Products and Invoice Line Items
- Setting Up New Tab?
- How do I set a default value?
- Using the api to insert custom field data
- How do I get fields to map / transfer from the Sales Leads to other objects created during the sales lead conversion process?
- Why isn't my Organisation form layout applied?
- How do I create a report containing the contact details for all people that work for our customers?
- User Passwords
- What does the Advanced Security Extension Provide?
- Changing the Access Permissions of an individual record
- If I change the Mandatory Permissions Ruleset does this update all records
- How do I control access to the Mailing List functionality?
- How do I control the ability to export data?
- Importing multi-select values - a tip
- How do I amend the list of values in the Campaign picklist?
- How do I add to Products / list of Line items?
- Picklist layouts
- How can I record commission as a percentage on an opportunity, but then use that to calculate the commission's value?
- How do I add/remove users to/from a user group? How can I add/remove capabilities?
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Workbooks has been designed to be easy to run, with minimal need for changes to the Configuration settings once you've gone 'Live' with your implementation but there should always be at least one user who undertakes the role of System Administrator. Users with System Administrator rights can access more areas within Workbooks and can:
- Manage your company's information, including: setting up your Own Organisation(s); Accounting Periods; Exchange Rates; and Sales Tax Codes;
- Manage your Users, including creating new Users and User Groups;
- Manage security, including Permissions and Capabilities; Password Policy; limiting access to a specified set of IP addresses, and controlling access to Databases;
- Manage Email Server settings;
- Manage Documents and Templates;
- Customise the appearance of Workbooks records using Picklists, Custom Fields and Custom Form Layouts;
- Automate processes using Workbooks Automation.
Before starting to use Workbooks it's important to take the time to learn about the System Administrator functionality so that you're familiar with all the areas you can control.
Workbooks provides you with a 5-step Quick Start Wizard to help you get started. If you're the first System Administrator set up for your account, this Wizard will re-appear every time you login to Workbooks until it has been completed. Similarly, if you create a new database (either an empty database or a copy of one for which the Quick Start Wizard hasn't been completed), you'll see the Wizard. The Wizard guides you through the initial configuration process including:
- Confirming your Own Organisation's name and address;
- Choosing your tax regime and currency;
- Entering your sales tax and company registration numbers;
- Entering your first accounting periods.