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When importing new records there are certain fields that are compulsory. If you don't populate these fields your import will fail. The fields required differ according to the type of records you're importing. The table below shows which fields are mandatory for which records. Take some time to check that the data you're importing contains the necessary fields. The table also shows which record types can be imported at the same time as the main record type.
Record Type |
Compulsory Fields |
Can also Import |
|---|---|---|
|
Person Name |
Contact Details Employer Campaign Membership |
|
|
Organisation Name |
Contact Details Campaign Membership |
|
|
Priority Status Type Subject and, if the Status is 'Complete' you must also include the Completed Date |
Related Cases Related People Related Organisations Related Opportunities |
|
|
Priority Status Subject Start End |
Related Cases Related People Related Organisations Related Opportunities |
|
|
Priority Summary |
||
|
Person or Organisation Name |
Campaign Membership |
|
|
Opportunity Name Close Date |
||
|
Description (contract name) Contract Start Date Contract End Date Tax Point Date (There isn't a visible Tax Point Date on a Contract record but it is used to identify the prevailing sales tax rates to be applied. We suggest you map this to the Customer Contract Date which may, or may not be the same date as the Contract Start Date.) Status* and, if you want to imort the document with a Status of Posted, Sales Tax Code |
Related Organisations Related People |
|
|
Subject Person or Organisation Name |
Cannot be extended to include other record types |
|
|
Product Code Description |
||
|
Name Product |
Cannot be extended to include other record types |
|
|
Product Name |
Cannot be extended to include other record types |
* When importing Contracts the Status should be DRAFT, POSTED, SUSPENDED or CLOSED. (Note, these must be in capitals.) When the Contracts have been imported, Posted ones will show as ACTIVE or INACTIVE, which is derived from the start and end dates of the contract relative to the current date.