- Welcome to the Knowledge Base
- Supported browsers
- Landing Pages
- HTML Editor
- Welcome Messages & Bulletins
- Exporting Data
- Multi Language
- Notifications & Reminders
- Forecasts & Quotas
- Introduction to Importing
- Preparing your Import Data
- Workbooks Import Wizard
- Managing your Imports
- Mailing Lists
- Marketing Campaigns
- Upload Library
Workbooks Web Insights
- Tracking Code
- Setting up the Plugin
- Viewing Web Insights Data on your Form Layouts
- Domain Names and Online Activities
- Reporting on Web Insights data
- Using UTM Values
- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
- Using HubSpot with Workbooks
- GatorMail Integration
- People & Organisations
- Introduction to Reporting
- Displaying Reports
- Creating Reports
- Reporting Explained
- Emailing Scheduled Reports
- Sharing Reports
- Using Formulae
- Displaying reports within Record Views
- Audit Reporting
- Compliance Record
- Data Enrichment
- Introduction to Transaction Documents
- Credit Notes
- Customer Orders
- Supplier Orders
- Contract Management
- Adobe Sign Integration
- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
Setting up Zaps
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- Jira Issue to new Case
- New Workbooks Case to JIRA Ticket
- Wufoo Form Entry to Sales Lead
- Eventbrite Attendee to Sales Lead and Task
- Facebook Ad Leads to Sales Leads
- Posted Credit Note to Task
- Survey Monkey responses to Tasks
- Multistep Zaps
- Outlook Connector
- Exchange Server Sync
- Workbooks Mobile Client
- Introduction to System Administration
Users & Security
- User Groups
- Account Settings
- Licences & Modules
- Email & Integration
- Creating & Modifying Picklists
- Creating Custom Fields
- Report-based Custom Fields
- Record Templates
- Form Layouts
- Customising relationships between parties
- Opportunity Stages
- PDF Configuration
- Releases & Roadmap
- Workbooks Glossary
- Contact Support
Introduction to Forecasts & Quotas
Workbooks enables you to create real-time sales Forecasts. Forecasts show Opportunities in your sales cycle that are committed to close and those that are 'best case' Opportunities, allowing you to see the latest status of your business.
These Forecasts can be created individually for each sales executive and then be rolled-up into Forecasts for sales management. They include both revenue and gross margin information. Forecasts display sales progress against sales targets. Within Workbooks sales targets are known as Quotas.
A sales Quota must have been set up for a given Accounting Period before a Forecast can be created.
Displaying Forecasts & Quotas
Forecasts where the Quota has been reached or exceeded are coloured green.
Forecasts where the Quota has not yet been reached are coloured red.
Clicking on Start > Sales > Forecasts displays the Forecasts Landing Page.
The Forecasts Landing Page displays a choice of views:
- My Sales Quotas - a subset of the All Sales Quotas view showing a list of all the sales Quotas created for you.
- All Sales Quotas - a list of all the sales Quotas on your database.
- My Forecasts - a subset of the All Forecasts view showing a list of all your current Forecasts.
- Active Forecasts - a list of all the current Forecasts on your database.
- Expired Forecasts - a list of all the Forecasts on your database for expired time periods.